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Scale of Fees

Please note that no registration fee will be charged for Au Pairs, Mother’s Helps or Nannies.

Au Pair

Up to 3 months placement: £190.00
3 - 6 months placement: £315.00
6 months and over placement: £495.00

Mother's Help

Up to 3 months placement: £ 265.00
3 - 6 months placement: £475.00
6 months and over placement: £700.00

Temporary placement: £20.00 per day or £80 per week

Nanny

Full time or part time placements exceeding 6 months: 6 x the Nanny’s weekly net salary

Full time or part time placements less than 6 months: 3 x Nanny’s weekly net salary

Temporary placement: £30.00 per day or £90 per week

Other

Babysitter Introduction Fee per annum: £125.00

The Family agrees that the Agency fee is payable in full, upon receipt of the invoice. The Agency will invoice the Family when an agreement is confirmed (in writing or verbally) and not when the candidate takes up the position.

Refund policy for au pairs and mother’s helps

Subject to the conditions below, if a permanent Candidate leaves their employment within eight weeks, the following refunds will be given, provided a suitable replacement cannot be found:

0-2 weeks from starting date: 75% refund
2-4 weeks from starting date: 50% refund
4-8 weeks from starting date: 25% refund

Only one replacement of a Candidate will be made free of charge, within the eight week period. Any subsequent replacements will be chargeable at the full rate. To qualify for the refund, in the event the Candidate is deemed unsatisfactory, the Family must notify the Agency immediately and allow the Agency to propose a replacement.

For short-term bookings of fewer than three months a maximum refund of one third of the fee is applicable if the Family should terminate employment within 14 days of the Candidate being engaged.

No refunds are payable and no replacements are made if the Family has not complied with the Agency’s Terms and Conditions of Business or in case of impropriety on the part of the Family or any members of the household of the Family.

Refund policy for nannies

Subject to the conditions below, if a permanent Candidate leaves their employment within twelve weeks, the following refunds will be given provided a suitable replacement cannot be found:

0-2 weeks from starting date: full refund less £50 administration charge
2-4 weeks from starting date: 75% refund
4-8 weeks from starting date: 50% refund
8-12 weeks from starting date: 25% refund